Adhyora Terms of Service

Effective Date: January 1, 2026

Welcome to Adhyora, a cloud-based academic management platform provided by Pixelaks Technologies. By accessing or using Adhyora, the Institution agrees to the following Terms of Service, which govern the use of our application, infrastructure, and associated services. These Terms operate alongside the Master Software Subscription Agreement (MSSA) executed by the Institution; in the event of any conflict, the executed MSSA shall prevail.

1. Definitions

• "Institution" refers to the college or educational organization using Adhyora.
• "Users" refers to Principals, Admins, Teachers, and Students who access the platform.
• "Service" refers to the Adhyora application, backend services, and related features.
• "Data" refers to academic and operational information entered into the system.
• "Subscription" refers to the paid plan that enables continued access to Adhyora.

2. Service Description

Adhyora is an academic management platform designed to streamline and digitalize college administration. The Service includes a range of features such as attendance management, internal assessment management, academic reporting, communication tools, and other administrative workflows that may be added or improved over time.

3. Onboarding & Support

• Initial Setup: Pixelaks Technologies will configure your Institution in our secure database and assist with uploading initial student lists and academic calendar data.
• Ongoing Management: After setup, the Institution manages its own data. Pixelaks Technologies continues to provide technical support related to system functionality, login, data uploads, and app performance.

4. User Accounts & Access Control

• The Institution is responsible for ensuring that only authorized staff access administrative features.
• The Principal/Admin must manage login credentials, room codes, and permissions securely.
• Users may not attempt to bypass or manipulate authentication, room-code access, or system-level security rules.
• Any misuse of accounts is the Institution's responsibility.

5. Acceptable Use Policy

• Attempting to access data belonging to another Institution is strictly prohibited.
• Users may not reverse engineer, copy, or replicate any part of the Service.
• Uploading harmful files, scripts, or performing actions that may affect system stability is prohibited.
• Users may not interfere with system performance or attempt unauthorized access.
• Adhyora must not be used for any unlawful or non-educational purposes.

6. Subscription & Payments

• Subscription Model: Adhyora operates on a recurring subscription basis.
• Grace Period: If a subscription payment is not received by the due date, an 8-day grace period keeps all modules fully operational.
• Paywall Suspension: If payment remains outstanding after the grace period, Pixelaks Technologies may activate a paywall restricting access to all dashboard modules, after giving at least 3 days' advance written notice. Access is restored within 1 working day of confirmed payment.
• Data During Suspension: Institution data is not deleted during a paywall suspension and is retained intact for up to 30 days from the date the paywall is activated.
• Termination for Non-Payment: If the account remains unpaid and suspended for more than 30 days, Pixelaks Technologies may move to terminate the subscription after a further 14-day written notice period, during which outstanding dues can still be settled to prevent termination.
• Data Retention After Termination: Once a subscription is terminated (for non-payment or otherwise), the Institution has a 60-day Transition Period to request and receive a full export of its data. Institutional data is permanently deleted from active systems only after this window closes, and reasonable attempts will be made to notify the Institution beforehand. Backup copies are cleared on a rolling basis within 90 days of deletion from active storage.
• Refunds: Subscription payments are non-refundable once activated, except where this Agreement is terminated by the Institution due to a material breach by Pixelaks Technologies, in which case a pro-rata refund of the unused subscription period applies. No refund is payable where the Institution terminates for convenience or where termination results from the Institution's own breach or non-payment.

7. Data Security & Privacy

• All data is securely stored on industry-standard cloud infrastructure.
• Strong security rules ensure strict isolation between institutions.
• The Institution retains full ownership of its data; Pixelaks Technologies is only the processor and custodian.
• Data is never shared or sold to third parties.
• While redundancy and backups are maintained, absolute protection against data loss cannot be guaranteed.

8. Institutional Responsibilities

• Ensure that authorized staff verify the accuracy of academic data before uploading or updating it in the system.
• Maintain secure control over admin credentials and room-code access.
• Ensure compliance with applicable educational regulations.

9. Intellectual Property Rights

All content, source code, design elements, features, and materials provided as part of the Adhyora platform are the intellectual property of Pixelaks Technologies. The Institution is granted a limited, non-transferable license to use the Service. The Institution may not copy, modify, replicate, distribute, or create derivative works based on the Adhyora platform.

10. Termination

• The Institution may discontinue usage at any time by requesting account termination for convenience; this does not entitle the Institution to a refund of any portion of the Subscription Fee already paid.
• Upon termination or subscription expiry, the Institution may request data export during the 60-day Transition Period described in Section 6, before deletion.
• Pixelaks Technologies may terminate access for violation of these Terms or misuse of the platform.

11. Limitation of Liability

Adhyora assists with academic management but does not replace institutional verification. Pixelaks Technologies is not responsible for academic decisions such as exam eligibility, attendance-based decisions, or errors resulting from incorrect data entered by staff. Service availability depends on internet connectivity and third-party infrastructure uptime.

Maximum Liability Cap: To the maximum extent permitted by law, the total collective liability of Pixelaks Technologies for any claims, losses, or damages arising out of the Service shall be strictly limited to the total amount actually paid by the Institution for the Subscription during the twelve (12) months immediately preceding the event giving rise to the liability. This cap does not apply to liability that cannot be lawfully excluded or limited, including liability for death or personal injury caused by gross negligence.

No Indirect Damages: In no event shall Pixelaks Technologies be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, academic downtime, or data corruption.

12. Modification of Terms

Pixelaks Technologies may update these Terms periodically. Institutions will be notified of significant changes. Continued use of Adhyora after updates constitutes acceptance of the revised Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes or proceedings arising out of these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts in Thalassery, Kannur, Kerala.

14. Warranty Disclaimer & Data Loss

The Adhyora Service is provided on an "AS IS" and "AS AVAILABLE" basis. Pixelaks Technologies explicitly disclaims all warranties, whether express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Service will be 100% uninterrupted, error-free, or completely secure.

Pixelaks Technologies takes all reasonable measures to protect data through secure infrastructure, backups, and monitoring. However, no digital service can guarantee absolute protection against data loss, corruption, or system failure. Pixelaks Technologies is not liable for data loss caused by technical failures, outages, server errors, third-party service issues, or events beyond reasonable control.

The Institution is encouraged to maintain its own offline copies of critical academic information whenever necessary.

15. Indemnification

The Institution agrees to indemnify, defend, and hold harmless Pixelaks Technologies from and against any third-party claims, lawsuits, damages, or expenses (including legal fees) arising from the Institution's use of the Service, the Institution's violation of these Terms, or any disputes between the Institution and its students, parents, or staff members regarding academic data.

16. Force Majeure

Pixelaks Technologies shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to internet backbone outages, cloud hosting failures (e.g., Google Firebase outages), natural disasters, strikes, or government actions. If a Force Majeure event continues for more than sixty (60) consecutive days, either party may terminate this Agreement, and the Institution shall be entitled to a refund of unused subscription fees.

17. Discontinuation of Service

Pixelaks Technologies reserves the right to modify, suspend, or discontinue the Adhyora Service at any time, with reasonable prior notice to the Institution. In the event of permanent discontinuation, Institutions will be provided an opportunity to export their data before shutdown. Pixelaks Technologies shall not be liable for any losses arising from the discontinuation of the Service.

18. Payment Gateway Integration

For Institutions on plans that support online student fee collection, the Institution independently registers its own Razorpay merchant account and supplies its own API keys for integration with the Service. Fee payments collected through Adhyora are routed directly into the Institution's own Razorpay merchant account — Pixelaks Technologies does not at any point receive, hold, or control this fee revenue, and is not liable for disputes, failures, delays, processing charges, or chargebacks arising from Razorpay's services. The Institution's use of Razorpay is governed by Razorpay's own terms of service and applicable Reserve Bank of India regulations.

19. Contact Us

Pixelaks Technologies
Email: pixelaks.technologies@gmail.com
Address: Thalassery, Kannur, Kerala, India